Privacy & Cookie Policy Muller Pallets

1. Introduction

Muller Pallets values the protection of your privacy. This Privacy & Cookie Policy describes how we collect, use, share and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other relevant legislation.

 

2. Controller for the processing

Muller Pallets Den Isomo 9A 2990 Wuustwezel Belgium

 

3. What personal data do we collect?

We collect various types of personal data, depending on the nature of your interaction with us:

• Contact details: Name, address, telephone number, email address.
• Company data: Company name, VAT number, invoice details.
• Order details: Ordered products, delivery address, payment details.
• Communication details: Emails, chat messages, telephone conversations.
• Website data: IP address, browser information, cookies.

 

4. Purposes of the processing

We process your personal data for the following purposes:

• Executing agreements with you.
• Processing orders and deliveries.
• Sending invoices and payment reminders.
• Answering questions and comments.
• Improving our products and services.
• Complying with legal obligations.
• Marketing purposes (with consent).

 

5. Legal basis of the processing

We process your personal data on the basis of the following legal bases:

• The execution of an agreement.
• Complying with a legal obligation.
• Your consent.
• Legitimate interest.

 

6. Sharing of personal data

We may share your personal data with the following categories of recipients:

• Suppliers and transport companies.
• Payment service providers.
• IT service providers.
• Government authorities (if legally required).

 

7. Retention period

We do not store your personal data longer than necessary for the purposes for which they were collected, or as long as legally required.

 

8. Your rights

You have the following rights with regard to your personal data:

• Right of access.
• Right to rectification.
• Right to erasure (“right to be forgotten”).
  
   
• Right to restriction of processing.
• Right to data portability.
• Right to object.
• Right to withdraw consent.
  
   

 

9. Cookies

We use cookies on our website to improve the user experience. Cookies are small text files that are stored on your device.

• • Functional cookies: These cookies are necessary for the functioning of the website.
  • Analytical cookies: These cookies are used to analyze website usage.
  • Marketing cookies: These cookies are used to personalize advertisements.